Title or ownership in the goods supplied to the customer shall not pass to the customer until such time as full payment has been made, full payment being the receipt of cleared funds in respect of the whole order relating to the goods supplied.
In the event of the customer wishing to change the design, artwork or other aspect of the order such request must be given by the customer in writing. We will use its best endeavours to make the changes in accordance with this request but must reserve the right to charge the customer the additional cost of any such changes arising out of this request and will notify the customer of the costs such as changes at the time of the request, orders requiring new artwork will not be started until artwork is signed by customer.
Goods cannot be returned if individual design or embroidery work has been effected on such goods and/or the customer has used the goods and/or itself added the design or embroidery work.
These terms and conditions are unless otherwise agreed deemed to apply to all orders and contract arrangements entered into between us and the customer including repeat or fresh orders from the customer.
We must point out that these terms and conditions do not in any way remove, restrict, hinder or take away from the customer any of their statutory rights.